Q: What file formats do you accept?

A: We accept any PC version of Quark, CorelDraw,  Illustrator, Photoshop, Publisher, Word, PowerPoint, or any file output as a PDF. PDF fonts must be embedded properly to prevent printing delay.

Q: What kind of paper will my job be printed on?

A: We have all sorts of stock in variety of colors available to print your jobs. We can print your jobs on 20 lb stocks up to and including 140 lb cover. We can also print on glossy and non-glossy stocks if required.

Q: How well will my job match what I see on my monitor?

A: Due to wide differences in monitor calibration and the difference as to how the files are set up some printed colors may not exactly match the colors on your specific monitor. However, our latest technology equipments are continually calibrated to produce the best quality color to make your job look good.

Q: What is the difference between the RGB and CMYK color?

A: RGB refers to the primary colors of light, Red, Green and Blue, normally used in monitors, television screens, digital cameras and scanners. CMYK refers to the primary colors of pigment: Cyan, Magenta, Yellow, and Black, commonly used in full color printing. We recommend that you convert your colors from RGB to CMYK before submitting your files to us. The advantage of converting your color from RGB to CMYK is that you will be able to get a feel for what the colors will look like when printed. Additionally, you may experience a bit of shift in color when converting your file to CMYK. This will also give you the opportunity to change your colors before your file is printed.

Q: Do I need to send you my fonts?

A: We have most TrueType and PostScript fonts. If you are using any other fonts please send them to us electronically along with your file.

Q: What is your recommendation when scanning images into a document?

A: Images should be scanned at 300 dpi at the final dimension and saved in either .tif, or .eps format to preserve the color and sharpness. Don’t save your scanned images in .gif, or .jpg format as they tend to compress the color and pixel resolution which can cause color shifts and blurriness of your image when printed.